Privacy Policy

Effective Date: December 27, 2024

At FluffyHairs, we prioritize the protection of your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, fluffyhairs.com, purchase products, or interact with us. By using our website and services, you agree to the collection and use of your data as outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to improve your experience on our website and provide the services you request.

  • Personal Information: This includes your name, email address, phone number, shipping and billing address, payment details, and any other information you provide when purchasing products, subscribing to newsletters, or contacting us for support.

  • Non-Personal Information: This includes data such as your IP address, browser type, device type, referring URL, and the pages you visit on our website. This helps us analyze website traffic and improve our content and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process and complete your transactions, including shipping and delivering products.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance.
  • Marketing: To send promotional emails, newsletters, or special offers (with your consent).
  • Website Improvements: To optimize your experience by analyzing browsing behaviors, diagnosing technical issues, and enhancing website content.
  • Legal Compliance: To comply with applicable laws and regulations and protect our rights.

3. Cookies and Tracking Technologies

FluffyHairs uses cookies and other tracking technologies (such as web beacons) to enhance your browsing experience. Cookies are small files placed on your device that help us track usage patterns, preferences, and other browsing behaviors.

You can adjust your browser settings to reject cookies, but please note that some features of our website may not function properly without them.

4. How We Protect Your Information

We employ advanced security measures to safeguard your personal information. This includes encryption, secure payment processing, and other safety protocols. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party providers to complete transactions and provide services, including:

  • Payment Processors: To process payments securely.
  • Shipping and Logistics Partners: To deliver your orders.
  • Marketing and Advertising Partners: To send promotional content, only with your consent.

All third parties are required to adhere to strict privacy standards to protect your information.

6. Your Rights

As a user, you have several rights regarding your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in the email or by contacting us.

To exercise these rights, please reach out to us at the contact details provided below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

FluffyHairs does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will be revised. We recommend checking this page periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at: